Frequently Asked Questions
Clear questions help define the product, approvals, packing and delivery plan.
These answers describe the project-planning approach. The quotation and approved specification govern the actual order.
BUILT AROUND THE BRIEF
Before you send the brief
Start with the essentials, then resolve the details together.
What should I provide for a first inquiry?
Product or reference, artwork, approximate size, quantity, destination and target date.
Do you publish fixed retail prices?
No. Quotations depend on the confirmed construction, quantity and project requirements.
Can I start with a reference image?
Yes. Explain what should be reproduced or changed, and whether final artwork is available.
How are sample and production timing confirmed?
Timing is reviewed for the specific process, tooling, approvals and order schedule.
Can packaging be customized?
Share the distribution or retail requirements so suitable packing options can be reviewed.
How should colors be specified?
Provide the intended color references and clarify which elements require close matching.
Can I request documentation?
Identify the product, destination and required scope. Availability and validity need project-specific review.
How do I follow up?
Use the inquiry reference and contact the sales team by email or WhatsApp.
LET'S TALK ABOUT YOUR PROJECT
Have Artwork or a Product Idea?
Send the product type, dimensions, quantity, destination and target date. Put the details together in one custom project brief.